Please note that all ticket sales are final. No refund or exchange will be given to regular tickets.
The Grand Theatre sells tickets to many different performances – including shows in Grand OnStage, rental shows at the Grand Theatre, and performances taking place offsite at other theatres and venues.
The Grand Theatre is committed to honouring its performance schedule. All performances proceed as scheduled despite weather conditions and traffic delays.
If travelling to the theatre in inclement weather, please allow plenty of extra time and check for delays and updates from local media outlets.
The Grand Theatre regrets that tickets not used due to inclement weather, traffic delays or transit issues cannot be refunded or exchanged.
Tickets sold through the Grand Theatre box office can be purchased a few different ways:
If you purchase your tickets online you will have the option to print your tickets at home or pick them up from the Box office.
PLEASE NOTE: The seating in the Grand Theatre balcony has limited legroom given the historical design of the building and patrons are encouraged to purchase seats in the orchestra if this may be an issue.
If you’re under 12 years old or purchasing for a child who is, simply ask for a youth under 12 ticket or subscription to receive up to 50% off. Discounts are not available to all shows, some shows have no discount available.
Many of the Grand OnStage shows offer discounts specifically for youth. "Impact" discounts are offered for youth under 30 with discounts up to 50% off and "eyeGO to the Arts" offers $5 tickets, plus HST and handling fee. These two reduced pricing programs are valid for select shows. Review the list of discounted shows for the 2017/18 season here.
Babes In Arms
Please note that all patrons, regardless of age, must have a ticket to any performance at The Grand Theatre. Babes-in-arms are children 12 months of age or younger, who will not occupy an additional seat. Parents/guardians must order these complimentary tickets by phone or in person from the Box Office. There are limited babes-in-arms tickets for each performance and are only available on a first-come, first-served basis.
If you have any questions contact the Grand Theatre Box office by phone: 613-530-2050 or visit the location at 218 Princess Street.
As a incentive for employees, or a night out for your club, a group outing to a performance is an experience that will build camaraderie. Groups of 20 or more can save up to 15% off regular priced tickets to select Grand Theatre Presents performances. For more information and reservations contact the Box office at 613-530-2050 or email us at grandtheatre2 [at] cityofkingston.ca
Grand Theatre 2017/18 Subscriptions
From late May to mid-August each year, Grand OnStage shows are available by subscription only. Subscribers have the freedom of choice to be creative and design their own package of entertainment with the Pick 4 or More shows option. Download our 17/18 season brochure.
Subscriptions can be purchased: